If you need to return or exchange your order for any reason, we are here to assist you! You can return your product for store credit, exchange it for a different product, or receive a refund to the original payment method, within 30 days of purchase.
Please be aware of the following exceptions to our return and refund policy:
- Discounted items are considered final sale and cannot be returned or exchanged.
- Returns must include the item in its original packaging.
- Items must be unused, free from damage, and show no signs of wear.
Steps to Initiate a Return:
- Reply to your order confirmation email specifying the products you wish to return.
- You will receive a prepaid return shipping label via email. Note: The cost of return shipping will be deducted from your refund if the return is due to incorrect selection by the customer.
- Send all items back to us using the label provided.
Refunds are processed within [specify number of days] days after receiving the returned item and will be issued to the original payment method. We do not refund original shipping charges for items returned due to customer error.
For any questions or clarification, please contact our support team.